At New Orleans D and W, customer safety and satisfaction are our top priorities. In the rare event of a product recall, we are committed to taking swift and responsible action to protect our customers. Here's what you can expect:
Should a product recall occur, we will promptly notify all affected customers via website announcement and or if we have your contact information, we will notify you.
We will provide detailed information about the nature of the recall, the products involved, and clear instructions on what to do with the recalled product.
Depending on the specific situation, we will offer a replacement, refund, or another remedy to ensure your satisfaction and safety.
Our customer service team will be available to answer any questions and guide you through the recall process.
Contact us at admin@neworleansdandw.com for assistance.
We are dedicated to upholding the highest standards of quality and safety. Thank you for your trust in New Orleans D and W.
Roy Bronson
Owner